SSL Email using Eudora (Macintosh)

First, you must have Eudora 5.1 or later to have SSL support. If you do not have a current version, you can get the upgrade here. http://sl.us.fsu.edu/

NOTE: The current Mac OS 10.1.x version of Eudora does not currently support SSL. If you are running OS 10.1.x, please continue to use the OS 9.x version of Eudora under the "Classic Mode" environment.

IMPORTANT: After further investigation into SSL on the Mac platform we have just uncovered another major problem that needs to be mentioned. Due to the fact that SSL on the Mac requires the use of the "Keychain Access" control panel, anyone using a Mac to access their email come August 5th will have to be running at least version 9.x of the operating system. Machines running older versions of the operating system lack this control panel and will therefore create a Type 3 Error when SSL is active in the email application. This will not only effect machines on campus, but anyone who has a Mac at home that is dialing into campus to retrieve their email.

Unfortunately, moving from version 8.6 to 9.x is a paid upgrade. You will need to purchase a copy of OS 10.x which also comes with a copy of OS 9.x from the following URL: http://computerstore.fsu.edu/APPLE/index.html

The item# is M8545LL/B and the educational cost is $69.00.

1. In order for SSL to work correctly, you must create what is known as a keychain on your computer. To create a keychain on your computer, go under the Apple and select the Keychain Access control panel.

If no keychain currently exists on your computer, you will be presented with the window below. Simply click once on the Create button to begin the process.

Note: If the Keychain Access control window simply opens and no window like the one below is presented, please skip to step 4 as you have already at some time in the past created a keychain.

2. In the next window that appears, simply type FSU into the Keychain Name box and click the Create button. NOTE: Do NOT type in a password.

3. You will next be presented with the warning box below. Make sure that you click on Yes to proceed to the next step.

4. You should now go up to the File menu and select Quit.

You must be running Eudora 5.1 or later to have SSL support. If you do not have the latest version, you can get the upgrade here. http://sl.us.fsu.edu/

NOTE: The current Mac OS 10.1.x version of Eudora does not currently support SSL. If you are running OS 10.1.x, please continue to use the OS 9.x version of Eudora under the "Classic Mode" environment.

5. To determine the version of Eudora that you are currently running, launch Eudora and go under the Apple and select About Eudora…

When the window pops up like the one below, look at the number in the bottom left hand corner. It must be 5.1, or higher. If you do not have at least version 5.1, please download and install the latest version of Eudora from http://sl.us.fsu.edu/ before proceeding.

6. While in Eudora choose the Special menu, and select Settings…

7. When the Settings window pops up, click once on Checking Mail in the left hand scroll box and make a note of the Mail Protocol type you are currently running (i.e. POP or IMAP).

8. Now scroll to the bottom and select the SSL category. Click once on the SSL icon to select it. Depending on the Mail Protocol that you just noted, change the SSL for POP box to Required (TLS).

NOTE: The first time you check your mail, Eudora will prompt you to add a particular certificate that the mail server uses (a "Unknown SSL Certificate" window will pop up).

Click on the Open button, and another dialog box should pop up...

Click a check mark in the "add to keychain" box.  Change "When using this certificate" option to "Always trust".  Finally, click the OK button.